Privacy Policy

Effective Date: Dec 18 2024

The Ruddock Company LLC ("RudCo," "we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect information you provide to us through our website (www.rud-co.com), email correspondence, and other interactions. By using our website or engaging in transactions with RudCo, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: We collect personal information that you provide directly to us, such as:

Name
Email address
Phone number
Billing and shipping address
Payment information

1.2 Transactional Information: Details about purchases, quotes, and orders you place with us, including products, quantities, and delivery preferences.

1.3 Technical Information: When you use our website, we may automatically collect information such as:

IP address
Browser type and version
Device type
Operating system
Pages viewed and the date/time of your visit

1.4 Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and collect data about your interactions with our website.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders or quotes
Respond to inquiries and provide customer support
Communicate updates about your transactions and our services
Improve our website’s functionality and user experience
Conduct internal analytics and market research
Comply with legal obligations and prevent fraudulent activity

3. Sharing Your Information

3.1 With Third Parties: We may share your information with trusted third parties, including:

Payment processors to complete transactions
Shipping providers to deliver products
Service providers who assist with website hosting, email communication, and analytics

3.2 Legal Requirements: We may disclose information when required to comply with legal obligations, enforce our terms, or protect our rights.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices and Rights

4.1 Opt-Out Options:

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our communications.
You can adjust your browser settings to refuse cookies; however, this may limit your ability to use certain features of our website.

4.2 Access and Update Information: You may request access to or correction of your personal information by contacting us at sales@rud-co.com.

4.3 Data Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.

5. Data Security

We implement industry-standard measures to safeguard your personal information, including encryption, secure servers, and regular monitoring for vulnerabilities. However, no data transmission or storage system can be guaranteed to be 100% secure. You provide your information at your own risk.

6. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

7. International Users

If you are accessing our website from outside the United States, be aware that your information will be processed and stored in the U.S. and may be subject to U.S. laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date" updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

The Ruddock Company LLC Email: sales@rud-co.com Phone: (855) 978-3326 Address: 91 Christopher St. New York NY 10014.

Thank you for trusting RudCo with your business and personal information.